A passionate leader with over 20 years of diverse experience across Operations Management, Corporate Social Responsibility (CSR), Service Excellence, CRM, and Training & Development.

As an Assistant Vice President – Global CSR Lead at EXL, Muskan is committed to creating a lasting impact by aligning business strategies with community needs. Through innovative initiatives, Muskan has engaged a global workforce in volunteering time and resources, driving meaningful change and empowering communities.

With expertise in leading high-performing teams, implementing operational excellence, and driving employee engagement, Muskan has successfully designed and executed programs that inspire action, nurture collaboration, and address critical social challenges.

An advocate for continuous learning and collaboration, Muskan takes pride in mentoring, inspiring, and motivating teams to deliver quality outcomes and sustainable results.